Check-in, Please

Prince Smart Inn Hakata is a no-frills hotel that is located about a 5 mins walk away from Hakata Station where there are lots of food and shopping. The hotel lobby and front desk are both located on the 2nd floor, and accessible by the lift.

Lobby

On the 2nd floor is where the front desk and hotel lobby is located. In the bright sunlit lobby are some chairs and tables to hang around. At a corner near to the lift lobby,there is a tiny front desk where a couple of hotel staff are. However, your check-in is done using self-service terminals with assistance from the hotel staff.

These self service terminals allows you to complete your check-in (and check-out) process. Just follow the instructions on the screen, scan your passport and it spits out your room key card. There is a shelf stocked with amenities like toothbrush, toothpaste, bathrobe, bottled water, cups, etc that you can help yourself to.

Now it gets a little interesting when you want to store your luggage in the hotel. Instead of the usual bellboy taking your bags, you use the same self service terminals to request for luggage storage. It then prints out a QR code receipt in which you can use at a row of smart storage lockers on the side.

With the QR code receipt from the self-service terminal, you can scan it at the console at the smart lockers. You can select which locker you want to use for storing your bags while you are away.

Your selected locker compartment unlocks and pops open. Store your luggage in it and close it. The console will then generate another QR code receipt for retrieval when you are back.